Shipping policy

Thank you for choosing Nooa New York! This Shipping Policy outlines important information about shipping and delivery of our products. Please read this policy carefully before placing your order.

1. Shipping Methods and Rates

  • We offer shipping to addresses within the US. Shipping rates and delivery times may vary depending on your location and the shipping method selected at checkout.
  • We partner with reputable shipping carriers to ensure reliable and timely delivery of your orders.

2. Order Processing Time

  • Orders are typically processed and shipped within 1 business days after payment is received. Orders placed on weekends or holidays will be processed on the next business day.

3. Shipping Confirmation and Tracking

  • Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this information to track the status of your shipment online.

4. Delivery Times

  • Delivery times may vary depending on your location and the shipping method selected. Estimated delivery times will be provided at checkout.
  • While we make every effort to deliver your orders promptly, we cannot guarantee delivery times and are not responsible for delays caused by shipping carriers or other factors beyond our control.

5. Shipping Restrictions

  • We currently do not ship to P.O. boxes or APO/FPO addresses.
  • Some products may be subject to shipping restrictions or regulations in certain countries or regions. Please check your local customs regulations before placing your order.

6. International Shipping

  • For international orders, please note that you may be responsible for paying customs duties, taxes, and other fees imposed by your country's customs authorities. These fees are not included in the total price of your order and are the responsibility of the recipient.

7. Shipping Insurance

  • We offer shipping insurance for an additional fee to provide added protection for your orders. If you would like to purchase shipping insurance, please contact us before placing your order.

8. Order Changes and Cancellations

  • Once an order has been placed, it cannot be modified or cancelled. If you have any questions or concerns about your order, please contact us as soon as possible.

9. Lost or Damaged Shipments

  • In the rare event that your shipment is lost or damaged during transit, please contact us immediately for assistance. We will work with the shipping carrier to resolve the issue and ensure that you receive your order in a timely manner.

If you have any questions or concerns about our Shipping Policy, please contact us at [contact information].

Thank you for choosing Novoa New York